
At PSA there are no organizational barriers to isolate disciplines and functions. Production expertise may easily interact with Materials expertise to come up with an innovation that has a positive affect on the marketing package. An idea from print production may spark an innovation in digital media. A good idea from digital media experts may improve logistics or distribution of a print package.
Innovation at PSA can take the form of a new production process that produces a marketing product faster and at the highest level of quality. It can be a design change that increases response rate or reduces postal charges. Innovation is what drives out cost and seals in profitability. A distinguishing characteristic of PSA, innovation enables the company to generate savings year-over-year, increase speed to market and find cross-channel synergies while letting the creative voice shine through.
PSA consistently delivers on its promises to its clients because of a mindset that considers each marketing initiative the starting point for the innovative analysis of production experts and in-house solution architects. This innovative culture has produced a long record of significant and consistent cost reductions and improved performance for PSA clients.
A PSA agency client created a direct marketing package that delivered excellent response – unfortunately the cost of the package nearly eliminated the profit margin. PSA stepped in with a redesigned package with a dozen innovative changes. The PSA design approximated the response from the original design and saves the happy PSA client over $6,000,000 a year.